This policy explains how Humology collects, uses, stores, and shares your personal information. It also outlines your choices and rights regarding your personal data.

By accessing or using our website or services, you agree to the practices described in this policy. Please review it carefully.

This policy does not cover data collected via Humology’s advertising technology platform (the “Platform”).

‘Personal Information’ refers to any information or opinion that identifies you or could reasonably identify you. It may be true or not.

‘Sensitive Information’ is a special category of personal data. This includes details about your race, ethnic origin, political or religious beliefs, memberships, sexual orientation, criminal history, health, genetics, and biometric data used for identification.

We may collect personal information through:

• Forms on our website
• Emails, phone calls, or social media interactions
• Job applications through our careers page
• When you engage with our ads or browse our website

Information collected may include your name, contact details, opinions on our services, or records of your enquiries and complaints.

If you engage with us via social platforms, you allow us to receive details from those platforms, such as your profile information and interactions with our site.

We also use cookies and similar technologies. Cookies are small files stored on your device to enhance your experience. They may be persistent (remain after closing your browser) or session-based (deleted when you end your session). You can disable cookies through your browser settings, but doing so may limit functionality.

Additionally, we collect usage data such as:

• Your location when visiting our site
• Pages visited
• IP address, device type, browser, language, and operating system

We may also obtain information from third-party services for recruitment purposes, such as talent search platforms.

We collect, store, and use your personal information to:

• Provide our products and services and manage our relationship with you
• Respond to your enquiries or complaints
• Contact you about job opportunities if you’re a candidate
• Meet legal obligations and support government or law enforcement requests
• Inform you about products, services, or newsletters that may interest you

Without your personal information, we may not be able to offer you our services or respond effectively to your requests.

Your data is primarily stored in digital systems and databases operated by us or trusted service providers, including cloud platforms.

We use physical, electronic, and administrative safeguards to protect against misuse, loss, or unauthorised access. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.

We may share your personal information with:

• Our related companies, some located outside Australia (e.g., in the United Kingdom)
• Service providers who assist us in running our business (these providers are only allowed to use your data to deliver services to us)
• Clients for whom we conduct market research

We do not sell your personal information.

We may also disclose information when required or authorised by law, with your consent (express or reasonably implied), to data processors needed to provide our services, or as part of a business restructure or sale.

You may request access to or correction of the personal information we hold about you by contacting us directly. There may be circumstances where we are not required to provide access, and we will let you know if these apply.

There is no fee for access requests, but we may charge reasonable costs (e.g., for photocopying large volumes). We aim to respond within a reasonable time and ensure your information remains accurate and current.

If you use a client portal, you may also update some of your information directly.

We may update this privacy policy from time to time. Any changes will be posted on our website.